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June 12, 2011 / Hedja

Uninstalling Akamai Net Session Interface

A while back I realised there was a new option in my Control Panel named ‘Akamai Net Session Interface Control Panel‘ (long name, I’ll just call it Akamai). I googled through pages and pages and found it to be a peer-to-peer service that runs in the background.

To check if it’s running in the background, simply open up Task Manager and check your services for ‘Akamai’. You can disable the service from running automatically by simply running “services.msc” and changing the said service’s properties. It’s also a running process via ‘svchost.exe‘.

However, that long annoying option on Control Panel still remains so I set out to remove it. Google didn’t help. It gave me simple solutions such as uninstalling from ‘Programs and Features’ (where it’s not even listed) or running uninstall.exe (which just crashes). So, I checked everything out and found a solution. Use this method at your own risk. Oh, and no fancy pictures since the entire method is about typing lines.

1) First visit this folder (depending on your Windows installation):

  • 64-bit >> “C:\Program Files (x86)\Common Files\Akamai”
  • 32-bit >> “C:\Program Files\Common Files\Akamai”

2) You’ll see a file called ‘appregistry.dat‘. Open it in Notepad and there’ll be a list of applications that use Akamai.

For me, it was ‘LEGO Universe’ (beta). What annoys me is that the installer had no mention of such a leeching application being bundled with it. The patcher uses it to download updates.

3) Akamai is usually a core service for these programs so it’s best to start Akamai manually when you use the programs and leave it there. If like me, you hardly use the listed programs, uninstall them!

To change Akamai’s service to manual follow the steps in the second paragraph.

4) After uninstalling, check if the applications are still registered in Akamai (step 2). If they’re not, check if the Akamai’s folder still exists. If it does you can probably run ‘uninstall.exe’, otherwise you’ve successfully uninstalled Akamai.

With Lego Universe, Lego probably forgot something in their uninstaller that kept Akamai registered leaving no basic way of removing it.

5) Run Command Prompt (Start >> Accessories or Run ‘cmd‘)

For this, I ran it in safemode to avoid any conflicts. If you don’t, remember to ‘Run as Administrator’ to avoid those annoying pop-ups.

6) Enter the following to double-check the registered applications:

cd C:\Program Files (x86)\Common Files\Akamai
admintool listapps

It should list the same applications as 'appregistry.dat'. If there are different ones, repeat steps 3 and 4 for them. If there are none, double-check step 4. Otherwise continue.

7) On the same command prompt session, enter:

admintool uninstall -force

Wait a few seconds and a confirmation should show up. You'll realise now that everything except 'admintool.exe' was deleted from Akamai's folder; that's because you were using it to uninstall in the first place so it couldn't be deleted.

8) Finally close Command Prompt and manually delete "C:\Program Files (x86)\Common Files\Akamai".

Check Control Panel and the 'Akamai Net Session Interface Control Panel' option should be removed.

That's all there is to it. Purists can also check for "akamai" in the registry and delete any appearances (using regedit).


7 Comments

Leave a Comment
  1. Placeoweb / Nov 4 2011 19:38

    Thanks for this useful article, that i’ve translate in my langage : french

  2. Barry / Nov 17 2011 22:37

    First let me say, this is the first I’m reading about the issue. It came up as a program that Lavasoft Registry Tuner (trial Version) recommended for possible removal. There were three instances of the program listed.
    Maybe it’s just an error on your part, or maybe you are living in the future… Your blog post is dated 12/06/2011 / Hedja.
    Barry

    • Hedja / Nov 27 2011 14:18

      It’s DD/MM/YYYY not MM/DD/YYYY. I guess I’ll change the date format so it’s more obvious.

    • Frank / Jan 25 2013 04:58

      See http://en.wikipedia.org/wiki/Calendar_date#Date_format .

  3. Noella / Dec 28 2011 14:02

    Thank you for posting this. After hours of searching for a solution, I can finally remove this from my computers.

    CB

  4. bak / Jul 8 2013 23:37

    simply run C:\Users\IBM_ADMIN\AppData\Local\Akamai\uninstall.exe

    • Hedja / Aug 3 2013 15:18

      As my post mentions, this doesn’t always work.

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